All of my neighbors on my street uses Sam, I mean literally every single person on my block. I went to him when my regular mechanic was to busy to fit me in, (I can't wait a week to be seen). I drive a beater, and old (almost as old as me, over 300,000 miles) car that has had a lot of problems. The most recent problem ended up being hard to diagnose, but the problem was fixed within 4 days and I have had no other problems since the repair. I felt Sam was fair with the price, and found a re-built part saving me over $200. The only reason why they don't get 5 stars is he is not the best with returning phone calls but I have always been treated with respect and not "talked down to" since I am female. I would give him 4.5 stars. They are a small shop, without bells and whistles, but they seem fair and decently priced.