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5

Joe and his Team work on all 4 of our cars, The Auto Experts always take care of our vehicle service needs. They explain everything and always give great customer service!!!

Thank you for the kind words about our auto repair team, Steve! We appreciate your ongoing support, and look forward to seeing you again at the next service visit. :-)

- The Auto Experts
5

Great service friendly staff

Thanks, Jimmy!

- The Auto Experts
5

Another great visit that included great customer service and mechanical services.

Marcos, thank you for your review!

- The Auto Experts
5

Thanks for the five stars, Leng! 🚘😀👍

- The Auto Experts
5

Thanks for the help!

You're very welcome, Stephanie, come back anytime you need service!

- The Auto Experts
5

Got her in. Got her done. Now she’s run run run.

Thank you so much, Brian! We appreciate your trust. 🚘😀👍

- The Auto Experts
5

My car was leaking gas and while they couldn’t fit me in on that day, they got me in the next business day and returned the car ahead of estimated schedule. Absolutely will use Auto Experts again!

Thank you for this five-star review, Julie!

- The Auto Experts
5

I have taken my car here a couple of times and I cannot brag enough about this place! From appointment availability, the text messages with updates and invoices that you choose what services you want them to do to the customer service. Hands down I will never take my car anywhere else. Keep up the great work!

Thank you greatly for this kind review, Melanie!

- The Auto Experts
5

Professionalism

3

Good service and friendly staff but poor scheduling and management seems disorganized, and parking is difficult. Went in for a standard oil change and tire rotation. I called a week in advance to set up an appointment. When I arrived on time, they had booked me as a drop off (not a stay and wait) so I was told I’d have to come back in a few hours. Really disappointing, I’m not sure why someone would make a specific appointment just to drop their car off for half the day? Had to find a ride home and back again, which caused me to miss work. When I picked the car up, they hadn’t done the tire rotation either. They were kind enough to do it right away but I still had to wait a half hour, and was offered no discounts for all the inconveniences. The shop lot is extremely small so I had nowhere to park my car when I arrived, and the entrance was blocked when I tried to leave. I think they park a lot of vehicles on the street block due to lack of space. Not a super easy set up for the customer to get in and out.

Thanks for taking the time to review our service. We really appreciate your feedback, and I am sorry we were not able to provide 5 star service on this visit. Unfortunately, like most businesses, we are short staffed right now and having a difficult time finding qualified people. We are working hard to schedule around the staffing issues, and we are genuinely sorry for the inconvenience it caused on this visit. We hope you will give us another chance to earn your trust.

- The Auto Experts
The Auto Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call The Auto Experts (916) 447-2886 if you have any issues in accessing any area of our website.