Sacramento Auto Repair

Professionalism

Good service and friendly staff but poor scheduling and management seems disorganized, and parking is difficult. Went in for a standard oil change and tire rotation. I called a week in advance to set up an appointment. When I arrived on time, they had booked me as a drop off (not a stay and wait) so I was told I’d have to come back in a few hours. Really disappointing, I’m not sure why someone would make a specific appointment just to drop their car off for half the day? Had to find a ride home and back again, which caused me to miss work. When I picked the car up, they hadn’t done the tire rotation either. They were kind enough to do it right away but I still had to wait a half hour, and was offered no discounts for all the inconveniences. The shop lot is extremely small so I had nowhere to park my car when I arrived, and the entrance was blocked when I tried to leave. I think they park a lot of vehicles on the street block due to lack of space. Not a super easy set up for the customer to get in and out.

I can assure you choosing the auto experts to care for your automobile is the best decision you will make. They prepared my 1997F 150 for a cross-country drive (See previous review). My truck with almost 200,000 miles on it performed beyond expectations. Often exceeding the posted speed limits (Not recommend) my truck performed flawlessly. I logged 8756 miles in four weeks. Trust me when I tell you, you can trust them .

The Auto Experts have always offered me excellent service at prices that are often lower than their midtown competitors. Best of all, they never try to sell me on any unnecessary maintenance.

I love this place the location, the quality, and how fast

Professional, on time, friendly 👍

Auto Experts are always ready to help, even when it comes to a last minute issues. And I appreciate that they never suggest services that aren't needed, even when it is something that I ask for but don't need!

Awesome shop, great service.

I went to the Auto Experts originally out of convenience since it is close to my house. I have continued using their services because they are so honest, reasonable, and have always given me great service. I highly recommend using the Auto Experts to my friends and to anyone looking for solid car repair and servicing.