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5

Gil was very helpful and friendly. Easy dropoff, ready when they said it would be.

Exactly what we strive to achieve, Rich! A simpler and less stressful auto repair experience! Thank you!

- The Auto Experts
5

I would highly recommend the Auto Experts for their expertise, honesty, and customer service. They go above and beyond to ensure your car is in good working order and safe to drive. I've been a customer since 2015 and have had a positive experience every time. Thank-you!

5

I have been going to Auto Experts for years and will continue to do so.

Reviews like this are why we love what we do, Richard! Thank you so much for placing your trust in us all these years! We will work hard in the ones to come!

- The Auto Experts
5

The Auto Experts were friendly, efficient, accommodating, and reasonably priced. They had a full schedule but squeezed me in. They are part of my CarMax Care Plan which built a level of trust from the beginning. The charges were fair and reasonable and probably should have been higher. The staff treated me like an acquaintance and explained things with that respect, as a peer or equal. That is especially important to me as a woman, compared to the condescension and speaking too technically, which I have experienced at other shops. It was my first time with them and I received excellent care. I observed their rapport with repeat customers and an effort to give options for approaches to provide service.

Wow, what a review, Jeannette! We are more than happy to have and thank you for the five-star review! See you in the future!

- The Auto Experts
5

Hi, Eric! Thanks for taking the time to leave a five-star rating! And thank you for visiting The Auto Experts! Have an excellent weekend!

- The Auto Experts
5

Excellent service👍👍👍

For an excellent customer, haha! Thanks, Jimmy, see you next time!

- The Auto Experts
5

Took vehicle in requesting brake replacement as possibility due to “grinding” noise in rear while braking. Upon evaluation, they found that one of the brake pads had broke in half. They corrected the problem and evaluated associated fluid and others and recommended replacement which I agreed to. This would have been an opportunity for an unscrupulous shop to say that all of the brakes needed to be replaced and the typical consumer would have agreed and had significant costs that may not have been needed. Highly recommend their services. Randy A.

Thank you so much for the testimonial and for trusting us enough to recommend our service, Phil! The Pleasure is all ours!

- The Auto Experts
5

They're cool. Resoectfull, and fair

Thanks, Jon! Please come back when you need us!

- The Auto Experts
5

I was a first time customer over the last week, and they treated me like I wasn’t which was important for me as I’m on the spectrum. They were very kind and helpful to me, they answered all my questions, and communicated with me very directly about what time I needed to pick up my car. I accidentally ran late and they still fit me in. Thank you for being kind people! Now my car runs like brand new :)

Alex, we're proud to serve you. Thanks for putting your trust in us!

- The Auto Experts
5

Everyone is so nice and the service was great and quick.

Thanks, Donald and Patti!

- The Auto Experts
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