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5

5

Thanks for the 5 star rating Trystan. We appreciate you!

- The Auto Experts
1

First time trying this place for tire rotation and oil change. Set up a 2pm appointment. They were cool enough to do early drop off so i can do other things while they work on it. I call them at 415pm to check on the status but they put me on hold for 10 minutes. I get tired of holding and go there physically as i live close. Turns out they havent even started on the car because their mechanic wasnt in the system or something. Also they parked my car on the street block away from the shop. It will be more inconvenient for me but will def go to other autoshops that are further from my home.

Hi Jake, thanks for taking the time to provide feedback. I'm sorry our service did not meet your expectation. As you can tell from other feedback we strive to provide 5 star service every time, but when we miss that mark we rely on feedback like yours to improve. As with many businesses right now, we are experiencing staffing issues and are struggling to find technicians. We try our best to mitigate the impact of staffing issues on our customers, but, as I hope you understand, that can be a big challenge. We will continue to do our best to provide outstanding service and hope you will give us a chance in the future to show that we truly grow from feedback like yours.

- The Auto Experts
5

Always Great Service from Joe and others. They take Care of you and make sure you leave with Top Quality Service and Quick. Thanks Again

Thank you for leaving us this five-star review, Kelly! We are grateful for your support.

- The Auto Experts
5

I have used Auto Experts for years now, and they are the only place I will go now to take my car. As a single mom (who doesn’t know much about cars) I am so grateful for their patience, how they explain things thoroughly to me, their expertise, efficiency, and that I never feel taken advantage of:) Even when they are visibly slammed with so many cars, they always make time for me. So grateful to have a neighborhood shop like theirs I can rely on! Thank you!!

Thank you for the great review Ashley, we really appreciate you!

- The Auto Experts
5

Great service. They really went far and beyond to diagnose my car. Gave me so many different options on how I can fix my car and really did their best to fit my budget. I have nothing bad to say about Auto Experts. S/O to Joe who always kept me updated about my car.

Thanks for the five stars! We appreciate you.

- The Auto Experts
5

The customer service was great. They got in me in early and my car is running great. They were also reasonably priced. I would not hesitate to schedule another maintenance.

Thank you for the review, Raul! We are glad that we could provide you with 5-star service!

- The Auto Experts
5

Great service. Easy communication. I felt like I was not worked over, we started with less major repairs, I did not feel like I was “oversold”. That builds trust. Team was easy to communicate with. Text updates were great.

Thank you for your kind words, Lisa. We are grateful for the opportunity to serve you and service your vehicle.

- The Auto Experts
5

Everyone at The Auto Experts is so friendly, yet professional. They always do a tip notch job on my vehicles, and go the extra mile. They are my go to shop!

5

Thanks for the five stars and Happy Friday! Enjoy your weekend, Lisa. :-)

- The Auto Experts
The Auto Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call The Auto Experts (916) 447-2886 if you have any issues in accessing any area of our website.