To our Amazing Customers:
Like you, we are monitoring the latest news about the coronavirus. We are doing all we can to keep The Auto Experts OPEN and our team healthy while continuing to provide a clean and safe environment to serve you in. You can count on us at a time like this, especially if you need our help.
We are offering COMPLIMENTARY PICKUP & DELIVERY of your vehicle if you are self-quarantining or trying to limit your exposure. Please note that if you request this service, we will do our best to ensure that it is handled in as timely a manner possible, as it does take some additional manpower to provide this service. You can also take advantage of our after-hours drop box. To use this, you can park your car on the street and leave the keys in the drop box on our 30th Street gate. If you do, please call to let us know what the car needs and when you need it returned. You can also make your payment over the phone, and we will park the car on the street for you to pick up.
While we are always focused on keeping our team and our customer healthy and happy, we are currently taking the additional steps to protect you and our staff:
* We are frequently disinfecting all high touch areas in our office and customer waiting areas. These include door handles, counter tops, seating surfaces, tables, etc.
* We are increasing the frequency of cleaning and disinfecting our restroom.
* We are using disposable steering wheel covers and seat covers while servicing your vehicles.
* Your keys and door handles will be sanitized before your car is returned to you.
* We are requiring all employees to practice safe handwashing techniques and requiring this be done between every job.
We also appreciate your courtesy. If you are not feeling well or show any symptoms consistent with Covid-19 please call to reschedule your appointment. We will make sure that your vehicle is serviced promptly upon your recovery or can kindly pick it up for you.
The Auto Experts family understands the vital role our shop plays in the community and the value of the employees who staff and operate our shop. That’s why we want you to know that we are taking the necessary precautions to help prevent the spread of COVID-19. We earn your trust one visit at a time, and this is no exception.
Thank you for making us your service center of choice. We will get through this together! ️
Joe Gibson and the Team at The Auto Experts